Returns & Exchanges
At Cosh Living, we want you to be completely satisfied with your purchase. If your new furniture doesn't perfectly complement your space, we offer a 30-day return policy on all eligible items.
Return Process
- 1.Initiate Your Request
Contact our customer service team within 30 days of delivery to request a Return Authorization (RA) number and document the reason for your return.
- 2.Prepare for Collection
Ensure the item is in its original condition and securely repacked in the original packaging to prevent damage during transit back to our warehouse.
- 3.Schedule Pickup
Once approved, we will coordinate with our specialized furniture couriers to schedule a convenient time for the collection of your return items.
- 4.Quality Inspection & Refund
After our warehouse team inspects the returned goods to verify their condition, your refund will be processed back to the original payment method within 7-10 business days.